Terms of Service

# Terms of Service

**Last updated: August 11 ,2026**

## Overview

Welcome to La Monarca Dulcería! The terms "we," "us," and "our" refer to **La Monarca Dulces & Party, LLC**, doing business as **La Monarca Dulcería** ("La Monarca"). La Monarca operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). La Monarca is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our [Privacy Policy](/legal/privacy-policy). If you do not agree, you should not use or access our Services.

## Section 1 — Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, and that you have given consent for any minor dependents to use the Services on devices you own or manage.

When placing an order, you may be asked to provide information such as your email, billing, payment, and delivery details. You represent and warrant that all information you provide is correct, current, and complete, and that you have the right to provide it.

## Section 2 — Our Products

We've made every effort to accurately represent our products in our online store. Colors or appearance may vary depending on your device and screen settings, and we don't warrant that products will look or taste identical to how they're depicted online.

Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered to any person or region, at our discretion.

We make reasonable efforts to display our products, including ingredients, accurately. If you have food allergies or dietary restrictions, please contact us at info@dulcerialamonarca.com before ordering, as our products may be manufactured in facilities that also process common allergens (such as nuts, dairy, soy, and gluten).

## Section 3 — Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including suspected fraud or a pricing error. Your order is not accepted until we confirm it, and we must receive and process your payment first. Please review your order carefully — we may be unable to accommodate cancellation requests once an order has been accepted and preparation has started.

Your purchases are subject to return, exchange, or refund solely in accordance with our [Refund Policy](/legal/refund-policy).

You represent and warrant that your purchases are for your own personal or household use, and not for commercial resale.

## Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time your order is placed, as shown in your order confirmation. Unless stated otherwise, posted prices do not include applicable taxes or delivery fees.

You agree to provide current, complete, and accurate payment information for all purchases. You represent and warrant that (i) any payment information you provide is true and complete, (ii) you are authorized to use the payment method provided, and (iii) charges incurred will be honored by your card issuer.

## Section 5 — Delivery and Pickup

We currently offer local delivery and in-store pickup only, within our service area (Escondido, CA, Merced, CA, and Los Angeles, CA) — we do not ship nationwide. Delivery and pickup timing shown at checkout are estimates and are not guaranteed; we are not liable for delays caused by factors outside our reasonable control. It is your responsibility to provide accurate delivery/pickup information at checkout.

Full details, including how to report a delivery or pickup issue, are in our [Shipping & Delivery Policy](/legal/shipping-policy).

## Section 6 — Intellectual Property

Our Services — including the La Monarca Dulcería name, logo, text, graphics, images, and their design and arrangement — are owned by us, our affiliates, or our licensors, and are protected by U.S. copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, publicly display, republish, or otherwise exploit any material from the Services without our prior written consent. Shopify's name, logo, and related marks are trademarks of Shopify. All other names, logos, and marks on the Services belong to their respective owners.

## Section 7 — Third-Party Links

The Services may contain links to websites operated by third parties (for example, a map link to our location). We are not responsible for the content, accuracy, or practices of any third-party site, and accessing them is at your own risk.

## Section 8 — Relationship with Shopify

*[Note: This section reflects Shopify's required merchant-facing language and should not be removed or modified.]*

La Monarca Dulcería is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with La Monarca Dulcería. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sale between you and La Monarca Dulcería, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with La Monarca Dulcería.

## Section 9 — Privacy Policy

All personal information we collect through the Services is subject to our [Privacy Policy](/legal/privacy-policy). Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your access to and use of the Services in order to provide and improve them. By using the Services, you acknowledge that you have read our Privacy Policy.

## Section 10 — Feedback

If you submit ideas, suggestions, or feedback to us (including through inquiry or quote forms), you grant us a perpetual, worldwide, royalty-free license to use that feedback for any purpose, including improving our Services. We have no obligation to keep feedback confidential, compensate you for it, or respond to it.

You represent that your feedback will not violate any third party's rights and will not contain unlawful, abusive, or misleading content.

## Section 11 — Errors, Inaccuracies, and Omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct these and to change, update, or cancel orders based on inaccurate information at any time, without prior notice — including after you've submitted your order.

## Section 12 — Prohibited Uses

You may use the Services for lawful purposes only. You agree not to: violate any law; gain unauthorized access to the Services or its systems; infringe on our or others' intellectual property; harass, abuse, or harm any person; transmit false or misleading information; send spam or unsolicited promotional material; impersonate any person or entity; upload viruses or malicious code; scrape, extract, or use automated tools to access the Services without our permission; or otherwise interfere with the Services' security or normal operation. We may suspend or terminate access to the Services at any time if we determine these Terms have been violated.

## Section 13 — Automated Agents

This section applies if you use, enable, or deploy an automated agent ("Agent") — software that takes autonomous or semi-autonomous action on your behalf — to access or interact with the Services.

Any Agent must: identify itself as an Agent in its request headers (e.g., include "Agent/[agent name]" in the user-agent string); not conceal that it is a bot, including by mimicking human behavior or bypassing CAPTCHAs; respond truthfully when asked whether it is a human or automated system; and not circumvent any measure we use to control how Agents access the Services. We may block or limit Agent access at our discretion.

## Section 14 — Termination

We may suspend or terminate your access to the Services at any time, at our discretion, without notice, including for violating these Terms. You remain responsible for any amounts due for orders placed prior to termination.

The following sections survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, and any other provision that by its nature should survive.

## Section 15 — Disclaimer of Warranties

Information on the Services is provided for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness, and any reliance on it is at your own risk.

EXCEPT AS EXPRESSLY STATED, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THESE DISCLAIMERS, SO THEY MAY NOT FULLY APPLY TO YOU.

## Section 16 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LA MONARCA DULCES & PARTY, LLC, ITS OFFICERS, EMPLOYEES, AND AFFILIATES, AND SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES — INCLUDING LOST PROFITS OR LOST DATA — ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THEM, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO AN ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THAT ORDER.

## Section 17 — Indemnification

You agree to indemnify and hold harmless La Monarca Dulcería, Shopify, and our respective affiliates, officers, and employees from any claims, damages, or liabilities (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services.

## Section 18 — Severability

If any provision of these Terms is found unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full effect.

## Section 19 — Waiver; Entire Agreement

Our failure to enforce any provision of these Terms is not a waiver of that provision. These Terms, together with any policies referenced here, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements or communications.

## Section 20 — Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign or transfer these Terms without notice to you.

## Section 21 — Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. You and La Monarca consent to the personal jurisdiction and venue of the state and federal courts located in California.

## Section 22 — Changes to These Terms

We may update these Terms at any time by posting changes on this page. It's your responsibility to check periodically for updates. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

## Section 23 — Contact Information

Questions about these Terms of Service should be sent to:

**La Monarca Dulces & Party, LLC** (dba La Monarca Dulcería)
Escondido, Merced & Los Angeles, California
Email: info@dulcerialamonarca.com